enquiries@illuma.care Emergency line: 0207 442 5920
Full-service healthcare consulting

Find the right support for your care service

From crisis management to ongoing inspection readiness, we match the service to your timeline, budget, and regulatory risk level β€” drawing on decades of hands-on experience from former CQC inspectors and registered managers.

30+ yearsCombined regulatory experience
Former CQCInspectors who know both sides
Senior-ledOur experienced team, not junior staff
Service 01

Mock Inspections & CQC Preparation

Focused reviews aligned with the current CQC framework, prioritised action plans, and leadership coaching to keep inspections calm and predictable.

  • βœ“ Full inspection simulation and documentation review
  • βœ“ Prioritised action plans and leadership coaching
  • βœ“ Evidence gathering aligned to current Quality Statements
Book a mock inspection

What's included

A full simulation of a real CQC visit β€” documentation review, staff and resident interviews, environment walk-round, and a written report ranking findings by priority so your team knows exactly what to fix first.

What's included

Our senior team moves quickly to stabilise operations, liaise directly with regulators, and build a structured turnaround plan with clear milestones and ownership β€” grounded in real experience, not guesswork.

Service 02

Crisis Management & Turnaround

Fast, senior-led support, direct regulatory liaison, and structured programmes to return services to Good or better.

  • βœ“ Experienced interim leadership and action planning
  • βœ“ Direct liaison with CQC, CIW or CI on your behalf
  • βœ“ Structured turnaround toward improved ratings
Call for urgent support
Service 03

Managed Services

Operational or full-service management including governance, finance, and leadership support for owners who need ongoing, hands-on assistance.

  • βœ“ Operational leadership and staff development
  • βœ“ Financial oversight and performance reporting
  • βœ“ Governance frameworks built for scrutiny
Discuss managed services

What's included

Flexible delivery for single homes, groups, and investor portfolios β€” from targeted operational support through to complete day-to-day management while long-term leadership is recruited or stabilised.

What's included

Complete application packs, policy suites, business plans, and governance documentation β€” plus premises assessment and interview preparation for nominated individuals and registered managers.

Service 04

Registration Services

End-to-end CQC, CIW, and CI registration support with a strong first-time approval record.

  • βœ“ Complete application packs and policies
  • βœ“ Premises assessment and leadership preparation
  • βœ“ Readiness coaching ahead of registration interviews
Start your registration
Service 05

Nominated Individual Support

Coaching, interview preparation, and governance frameworks for current or aspiring nominated individuals.

  • βœ“ Interview preparation and confidence coaching
  • βœ“ Ongoing mentoring and compliance guidance
  • βœ“ Governance frameworks that hold up under scrutiny
Get NI support

What's included

One-to-one mentoring for nominated individuals and registered managers, from first-time interview preparation through to ongoing governance support once in post.

Not sure which service is right for you?

Book a free 15-minute discovery call and we'll help you map the right level of support for your situation.